GardenMate ("we", "us") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

We collect information you provide when booking or subscribing, including your name, address, email, phone number, and payment details. We may also collect information about your property to deliver our services.

2. How We Use Your Information

We use your information to: book and deliver garden services; process payments; send service confirmations and reminders; improve our services; and comply with legal obligations. We do not sell your personal information to third parties.

3. Payment Information

All payment processing is handled securely by Shopify Payments. We do not store your full credit card details on our servers.

4. Sharing Your Information

We may share your information with trusted service providers who assist in our operations (e.g., scheduling software, payment processors) under strict confidentiality obligations. We may disclose information if required by law.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@gardenmate.co.nz.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, though this may affect some functionality.

7. Data Retention

We retain your personal information for as long as necessary to deliver our services and comply with legal obligations. You may request deletion at any time, subject to any legal requirements.

8. Contact

For any privacy concerns, contact us at hello@gardenmate.co.nz.